FAQ

Ordering and delivery

When will my order arrive?

All orders are shipped within the next business day. Depending on the distance, the duration is 2-5 days.

Orders outside Germany can take up to 7 - 14 business days.

What countries do you ship to?

We ship our products to all countries within the EU.

How much is shipping?

The shipping costs within Germany are 4,90 Euro.

For orders outside Germany we charge 8,90 Euro.

Returns

Can I return my order?

You can return your products to us, within 14 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. 

Since we are still a young start up, every order counts for us. Therefore, take a look at our size guide when ordering to avoid possible wrong orders.

How can I return my order?

To return your order, contact info@faceofdreams.com We will send you more information there.

Sizes

What sizes do you offer?

Our current sizes are S, M, L, XL. All unisex.

Payment

What payment options do you offer?

You can pay via credit card (Visa, Mastercard, Amex), Paypal or instant bank transfer.

Clothes

Where are the clothes made?

Our clothes are made in Portugal and under fair and sustainable conditions.